Shipping and Returns

Geocachers on a hike

Domestic Shipping

For a limited time, all orders to a US address include free economy shipping for any purchase over $49.00!  Under $49.00, shipping and handling is a flat $5.00.  Sales tax will be added to all purchases shipped to a Washington state address.

Our Classic and Signature lines are generally in stock and ready for immediate shipping within 24 hours of your order.  If you place an order for a custom item — lanyard or wristband — from our Custom Signature series, please allow 3-4 business days before your order ships out, as it will be hand made to your specifications.

You can typically expect to receive your gear within 7  business days after you place your order. You will receive an email containing your shipping confirmation, including your tracking number, when we ship your order.  If you need your gear by a specific date, please contact us and we will do our best to accommodate you.  We use US Postal Service and UPS for domestic shipping.

Canada Shipping

Shipments to Canadian addresses are shipped by US Postal Service at a flat rate of $9.00.  Any taxes and other fees are the responsibility of the purchaser, and are not included in the cost of shipping. Please allow extra time for delivery.

International Shipping

Shipments to international addresses are shipped by US Postal Service — please contact us for a shipping cost quote.  Any taxes and other fees are the responsibility of the purchaser, and are not included in the cost of shipping. Please allow extra time for delivery.

Returns

We want you to be happy with your new Geoknots gear!  If you are dissatisfied with your order, please contact us and we will do our best to resolve your concerns.  Custom orders are made just for you, so unless we have made a mistake in the hand-crafting of your order, we aren’t able to accept returns on custom orders.  Be sure that you double-check your wrist measurement before submitting your order!

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